🏙️ Gauteng Urban Perception & Service Delivery Survey

Help us shape the future of service delivery across Gauteng.

Powered by CityMenderSA, South Africa’s first interactive citizen-facing service delivery reporting app/site.

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Live Analytics: This survey’s interactive dashboard will be released Friday, 24 October 2025. Citizens will be able to explore the data, spot trends, and help improve service delivery together. Check it out on our website.

This is part of our commitment to pioneering equal access to information — empowering citizens, community organisations and municipalities alike.

🔒 Your privacy matters: No personal information will ever be shared with third parties. All responses are used only for constructive, data-driven analysis.

🚀 About CityMenderSA

CityMenderSA is South Africa’s first interactive, citizen-facing service-delivery reporting platform. Residents log issues (potholes, water leaks, streetlights, waste, etc.) with a reference number, geo-location, photos and a description. Each report is visible on a public map, can be updated by the community, and is automatically packaged for escalation to the relevant authority.

Built for transparency and speed, CityMenderSA reduces duplication, tracks outcomes over time, and uses early AI/ML signals to detect spam/duplicates and prioritise likely quick-wins—so fixes happen faster and the data becomes more constructive for local government decision-making.

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📍 Survey Coverage: Gauteng

This survey covers the whole of Gauteng. Please use the address field below to pin your location. Responses will be grouped by metro (City of Johannesburg, City of Tshwane, Ekurhuleni, West Rand, Sedibeng) for analysis.

📍 Location Information

Please search for your address to help us understand the geographic distribution of responses.

📍 Selected Location

Question 1: Issues Contributing to Gauteng Service-Delivery Decline

FIRST Select 5 issues, and then rank them 1-5 (1 being most important) Only Select 5 Issues, make sure each number is used only once.

Question 2: Safety & Response Improvements for Gauteng (Tap the writing to select)

Select exactly 2 options that would help your area most. (Tap the card, not the checkbox.)

Question 3: Recent Service Delivery Experience (last 60 days)

Did you log any service delivery issues in the past 60 days?

Question 4: What would be the easiest way to log a service-delivery or infrastructure issue?

Questions? Contact us at enquiries@citymendersa.co.za

🚀 Powered by CityMenderSA

CityMenderSA is a product of Woof Technologies (Pty) Ltd — a South African youth civic-tech company building independent tools for constructive, data-driven service-delivery reporting and analytics.

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